Course Code: REL-PAC-0-REI
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2027
Learning Objectives:
Describe the importance of workplace safety.
Explain the process in investigating an incident.
Identify the importance of timely, accurate, and through incident investigations.
Outline:
Section 1: Introduction
Learning Objectives
Section 2: The Story Behind the Statistics
Statistics
Meet April, Jack, Lisa, and Sarah
How Often Do Incidents Occur?
High-Hazard Workplaces
Cost of Caring
Taking Incidents Seriously
Why Incident Prevention Is Important
Near Miss
Root Cause
What Does OSHA Do?
Review
Summary
Section 3: Investigating Incidents: Why, When, Who, and How?
Why Should Incidents Be Investigated?
When Should Incidents Be Investigated?
Who Should Investigate Incidents?
How Should Incidents Be Investigated?
Finding Root Causes, Not Blame
Review
Summary
Section 4: The Steps to Investigating an Incident
Investigating an Incident
Gail's Incident
Review
Preserve and Document the Incident Scene
Gail's Incident
Review
Collect Information
Interview Questions
Gail's Incident
Review
Determine the Root Cause(s)
Five Whys
Gail's Incident
Review
Implement Corrective Actions
Developing Recommendations
Implementation
Gail's Incident
Review
Summary
Section 5: Conclusion
Course Summary
Course Contributor
References
Instructor: Edward Bartels, RN, BSN, MICN
Ed has 30 plus years of nursing experience with clinical roles in trauma, emergency, critical care, skilled nursing, behavioral health, occupational health, home care, and is a certified clinical nursing instructor in North Carolina. Ed served as Director of Nursing for rural emergency services and physician practices. Ed earned his Bachelor of Science in Nursing from the University of North Carolina, Greensboro. Ed retired from the U.S. Coast Guard with 34 years served.
Target Audience:
The target audience for this course is: Administration; in the following settings: Skilled Nursing Facility.
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Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.